SMS (Text Messaging) Privacy Policy

Introduction

At Martin and Company, we value your privacy and are committed to ensuring the confidentiality and security of your SMS (Text Messaging) communications. This SMS Privacy Policy outlines how we collect, use, and protect your SMS data in compliance with industry standards and regulations.

Website: https://www.martincoinc.net/
Phone: 815-732-2422

By opting in to receive SMS messages from Martin and Company, you agree to the terms outlined in this Privacy Policy and our SMS Terms and Conditions. If you have any questions or concerns, please contact us directly.

1. SMS Consent Communication

When you opt in to receive SMS communications from Martin and Company, we collect your phone number and any other necessary information needed to communicate with you via text messages. This information is not shared with third parties for marketing purposes. We respect your privacy and are committed to keeping your data secure.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

2. Types of SMS Communications

If you have opted in to receive SMS messages from Martin and Company, you may receive messages regarding:

  • Customer support

  • Follow-up on inquiries

  • Billing questions

  • Promotions

3. Message Frequency

Message frequency may vary depending on the type of communication. For example, you may receive up to three (3) SMS messages per week regarding customer support, billing matters, inquiries, promotional offers, or other related communications.

4. Potential Fees for SMS Messaging

Standard message and data rates may apply depending on your mobile carrier's pricing plan. These charges may vary if messages are sent domestically or internationally.

5. Opt-In Method

You may opt in to receive SMS messages from Martin and Company through one or more of the following methods:

  • Verbally during a conversation with a representative

  • By initiating an SMS message to 815-732-2422

  • By completing a Contact Us form on our website

  • In writing during an onsite visit

To ensure you have control over your communication preferences, we operate on an opt-in basis for SMS notifications:

  1. You may receive an initial opt-in message from our number.

  2. Follow the instructions provided to confirm your subscription by replying "YES."

  3. Once confirmed, you will receive a follow-up message acknowledging your successful enrollment in our SMS communication program.

6. Opt-Out Method

You may opt out of receiving SMS messages at any time by replying STOP to any SMS message you receive from us.

Upon opting out, you will receive a confirmation message indicating you have been removed from our SMS communications.

Alternatively, you may request removal by contacting us:

  • Phone: 815-732-2422

  • Email: info@martincoinc.net

If you later wish to receive messages again, you may re-enroll through one of our approved opt-in methods.

7. Help and Support

If you need assistance, reply HELP to any SMS message you receive from us.

You may also contact us directly:

  • Phone: 815-732-2422

  • Email: info@martincoinc.net

  • Website: https://www.martincoinc.net/

Collection and Use of SMS Data

When you communicate with us via SMS, we may collect limited information such as:

  • Your phone number

  • The content of your messages

We collect this information to facilitate communication, provide support, deliver updates, answer inquiries, send billing notifications, and share information regarding our services. We will not use your SMS data for any purpose other than those disclosed without your explicit consent.

We do not sell, rent, or share your SMS data with third parties except as required by law.

Protection of SMS Data

We take the security of your SMS data seriously. Our systems implement industry-standard safeguards to protect against unauthorized access, alteration, disclosure, or destruction of personal information. These measures may include secure access controls, encryption technologies, and periodic security reviews.

Data and Message Rates

Standard message and data rates may apply to SMS messages sent and received through Martin and Company. You are responsible for any fees charged by your mobile carrier, including Verizon, AT&T, T-Mobile, or other providers.

Frequency of Messages

We strive to keep SMS communications relevant and reasonable. Message frequency will vary based on your interactions with our company, support requests, account activity, billing matters, and promotional preferences.

Disclosure of SMS Data

Your SMS data will not be disclosed to third parties except:

  • When required by law, court order, subpoena, or other legal process

  • To protect the rights, property, or safety of Martin and Company, our employees, customers, or others

Your Rights

You have the right to:

  • Request access to the SMS data we maintain about you

  • Request correction of inaccurate information

  • Request deletion of your SMS data, except where retention is required by law

To exercise these rights, contact us at:

Email: info@martincoinc.net

Changes to This Policy

Martin and Company reserves the right to update this SMS Privacy Policy at any time to reflect changes in business practices, legal requirements, or industry standards. Any updates will be posted on this page and become effective immediately upon posting.

Contact Us

If you have questions regarding this SMS Privacy Policy or our SMS practices, please contact us:

Martin and Company
Website: https://www.martincoinc.net/
Phone: 815-732-2422
Email: info@martincoinc.net